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Leadership Training Program
Welcome, New Hires – Relax into this training, make friends, learn what makes Nectar tick!
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Retail Training Program
Retail sections below must be performed in order.
Nectar Academy Education Classes (2 days in group class or 1 day by self).
Attends Retail Training which is a 2-day class currently every Thursday & Friday -- Education includes: Product knowledge, product compliance, understanding POS system, customer service, customer escalations, history of Nectar, rules and policies, retail operations, steps of a sale, discounts, returns, exchanges, cash handling, compliance, safety and security. Coordinate attendance with Dean of Nectar Academy. Classes can also be scheduled on an individual basis in advance.
Budtender Training (5 days) Performs Budtender Training for 3 shifts/days
Performs Budtender Training for 3 shifts/days: Training includes: Curbside delivery, online orders, social distancing customers. Product education, performing transactions, applying discounts, opening and closing out drawer, and selling a lot of weed, opening and closing checklist procedures, setting up new items on shelves. Training Budtender gets their own cash drawer on day 3 which requires support from team that day
Budtender Lead Training (4 days). Performs Budtender Lead Training for 2 shifts/days
Training includes: Opening and closing a shift, closing cash out at end of shift, void transactions, product returns, product exchanges, customer de-escalations, product intake and transfer product from Intake to vault to staging room to floor room, Metrc storage organization in showroom vs vault
Performs 2 Budtender Lead shifts/days on their own: a. Required that the 2 Lead shifts are on a shift that has another Lead or Senior Lead on duty. b. Coordinate schedule with Director of Retail Operations and Scheduling Manager
Senior Lead Training (4 days). Performs Senior Lead Training for 2 shifts/days
Training includes: Learning and interacting, accountable for entire store, employee reviews, store set ups being organized, inventory, clearing dead Metrc tags from the system, organization time with District Managers, maintenance and tech requests.
Progress reports, employee disciplinary actions, and reviewing schedules not done by the trainee, but does shadow if applicable to that shift
Coordinate schedule with Director of Retail Operations
Senior Lead Training (4 days). Performs Senior Lead for 2 shifts/days on their own
Required that District Manager or other Senior Lead in on these shifts to support
Progress reports, employee disciplinary actions, reviewing schedules are not done by trainee performing Senior Lead role
Coordinate schedule with Director of Retail Operations
District Manager Shadowing (2 days)
Shadowing includes: Learning and Interacting
Trainee shadows each District Manager, in their district, for 1 full shift/dayce
Coordinate schedule with Director of Retail Operations
Director of Retail Operations Shadowing (2 days)
Shadowing includes: Learning and Interacting
Coordinate schedule with Director of Retail Operations
Warehouse Training Program
Warehouse sections below must be performed in order
Nectar Academy Education Classes (1-hour)
Attends Warehouse Training which is every Tuesday for 1 hr. o Education includes: Brief history of Nectar, orientation of rules and policy.
Coordinate attendance with Dean of Nectar Academy.
Cannabis Purchasing Specialist Training (3 days)
Training includes: Working with External Inventory team on fulfillment, reordering established non-flower products, setting vendor delivery schedules, purchasing non-flower products from vendors.
Performs 2 shifts/days as Cannabis Purchasing Specialist on their own.
Both sections require: 1. That manager Coordinates the schedule with Cannabis Buyer and Scheduling Manager 2. Second Training also requires: Shifts/days on own - requires that the Cannabis Buyer is still on site to assist with responsibilities.
Cannabis Buyer Training (3 days)
Performs 1 shifts/days training with Cannabis Buyer: o Training includes: Working with External Inventory team on fulfillment, purchasing flower products, price negotiating, product quality assessment, understanding product markets, developing and onboarding new vendors, working with Vendors to meet Nectar product requirements, working with Internal and External inventory on product splits.
• Performs 2 shifts/days as Cannabis Buyer on their own - requires Cannabis Buyer is on site.
Recommendations for both sections this training: Schedule training during a week with a lot of flower intakes. Schedule in advance with Cannabis Buyer to make sure time is reserved to meet training expectations. Be sure to Coordinate the Schedule with Cannabis Buyer Manager and Scheduling Manager
Distribution Inventory Training (6 days)
Formerly External Inventory *Non-Flower/Trim Products
Product Management (3 days)
Product Management Team (1 shift/day). Training includes: Product intake from vendors for non-flower, receiving manifest, QA product, capture product data for entry to POS & Metrc, working with Purchasing on splits, physical splits, stages product for logistics team (including flower/joints).
Performs duties for Product Management Team Solo (2 shifts/days on their own). One day Intake and one day physical splits. Friday night or weekend shift recommended.
Coordinate schedule with Warehouse Manager and Scheduling Manager.
Processing Inventory Training (3 days) Formerly Internal Inventory *Flower/Trim Products Only
Performs 1 shift/day training: Training includes: Product intake from vendors for flower/trim, receiving manifest, QA product, capture product data for entry to POS & Metrc, fulfills flower/trim production orders to packaging, trim, and pre-roll teams along with Metrc data, makes adjustments in Metrc based on trim product output (i.e. A-Bud, trim, Xmat, Waste).
Performs 2 shifts/days Solo.
Coordinate schedule with Warehouse Manager and Scheduling Manager.
Logistics Training (3 days)
Performs 1 shift/day training with Logistics team: o Training includes: Processes product staged for next day delivery, confirms Metrc tags and product matches, scans product, creates store manifests in Metrc, prepares routes and manifests for delivery drivers, transfers product in POS system to stores, communicates deliveries to store leads.
Performs 2 shifts/days Solo.
Coordinate schedule with Warehouse Manager and Scheduling Manager.
Trimmer Training (3 days):
Performs 1 shift/day training as Trimmer. o Training includes: Spends first 2-3 hours being passed around different successful trimmers to gain knowledge on different styles of trimming. Spending around 30-45 minutes with each trimmer. Then completes the day trimming by self.
Performs 2 shifts/days as Trimmer. on their own
Coordinate schedule with Trim Manger and Scheduling Manager.
Lead Trimmer Training (3 days)
Performs 1 shift/day training as a Trim Lead. o Training includes: Pulling material for the day, keeping people on track with smooth work-flow, working in trenches with team, sorting product by A-Bud, trim, xMat, and waste, approved quality of finished product, documenting totes with product info, measurements and counts. Recommendations: Spend each day with a different Lead.
Performs 2 Lead Trimmer shifts/days on their own. Required that Trim Manager is onsite for both shifts.
Coordinate schedule with Trimming Manager and Scheduling Manager.
Trim Manager Shadowing (1 day)
Shadows Trim Manager for 1 shift/day. o Shadowing includes: Learning and Interacting.
Coordinate schedule with Trim Manger and Scheduling Manager.
Joint Team Training (3 days)
Performs 1 shift/day training on Joint Team: o Training includes: Grinding, Machine and hand joint rolling, twisting ends of joints, putting joints in tubes, putting joints in packs and wrapping packs with cellophane, labeling products, create new package tags, waste un-used product in Metrc.
Performs 2 shifts/days by yourself with Joint Team.
Coordinate schedule with Joint Manger and Scheduling Manager.
Assistant Joint Manager Training (3 days)
Performs 1 shift/day training as Assistant Joint Manager: Training Includes: Pulling material for the day, keeping people on track with smooth work-flow, working in trenches with team, responsible for weight measurements and counts, approved quality of finished product.
Performs 2 shifts/days as Joint Assistant Manager on own - requires that the Joint Manager is on both shifts/days to support.
Coordinate schedule with Joint Manger and Scheduling Manager.
Joint Manager Shadowing (1 day)
Shadows Joint Manager for 1 shift/day - o Shadowing includes: Learning and Interacting.
Performs 2 shifts/days as Joint Assistant Manager on own. Requires that Joint Manager is on both shifts/days to support.
Coordinate schedule with Joint Manger and Scheduling Manager.
Packager Training (3 days)
Performs 1 shift/day training as Packager: Training includes: Hand Packaging, Machine Packaging, Labeling.
Performs 2 shifts/days on own as Packager.
Coordinate schedule with Packaging Manager and Scheduling Manager.
Packaging Lead Training (3 days)
Performs 1 shift/day training as Packaging Lead: Training includes: Pulling material for the day, keeping people on track with smooth work-flow, working in trenches with team, responsible for weight measurements and counts, approved quality of finished product.
Performs 2 shifts/days on own as Packaging Lead.
Coordinate schedule with Packaging Manager and Scheduling Manager.
Packaging Manager Shadowing (1 day)
Shadows Joint Manager for 1 shift/day: Shadowing includes: Learning and Interacting.
Coordinate schedule with Packaging Manager and Scheduling Manager.
Product Delivery Training (3 days)
Performs 1 shift/day training as Product Delivery Driver: Training includes: Load delivery vans, make sure all manifests, routes and product match, drive routes, product check-in process at stores, provide stores with small change.
Performs 2 shifts/days on own as Product Delivery Driver.
Product Delivery runs 4 day 10-hour shifts. Coordinate schedule with Delivery Driver Manager and Scheduling Manager.
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